Shipping policy
SHIPPING POLICY – CIRKUS MAXIMUS LLC
At Cirkus Maximus, we are committed to delivering your tattoo supplies
quickly, securely, and efficiently across the United States.
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SHIPPING DESTINATIONS
We currently ship within the United States only, including all 50 states,
the District of Columbia, and U.S. territories where service is available.
International orders are not accepted at this time.
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ORDER PROCESSING TIME
Orders are processed within 1–2 business days (Monday–Friday, excluding
federal holidays).
Orders placed after 2:00 PM EST or on weekends will begin processing the
next business day.
During high-demand periods, promotional events, or holiday seasons,
processing times may extend by 1–2 additional business days. We will
notify you by email if your order is delayed beyond our standard window.
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SHIPPING METHODS & RATES
We offer the following shipping options at checkout:
- Standard Shipping — $9.99
Estimated delivery: 3–5 business days after processing.
Tracking number provided via email.
- Free Standard Shipping — FREE on orders $200 or more
Estimated delivery: 3–5 business days after processing.
Tracking number provided via email.
- Express Shipping — $25.00
Estimated delivery: 1–2 business days after processing.
Signature confirmation may be required at delivery.
All shipping rates are calculated and displayed at checkout based on your
order total and selected method. Final rates apply to the contiguous
United States; remote areas (Alaska, Hawaii, U.S. territories) may incur
additional carrier fees, which will be shown at checkout.
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CARRIERS
We ship via trusted carriers including USPS, UPS, and FedEx. Carrier
selection is determined by package weight, destination, and product type.
Liquid products such as tattoo inks are shipped via ground services only,
in compliance with carrier regulations.
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ORDER TRACKING
Once your order ships, you will receive a confirmation email containing
your tracking number. Please allow up to 24 hours for tracking information
to appear in the carrier's system.
If you have not received a shipping confirmation within 3 business days of
placing your order, please contact us at info@cirkus-maximus.com.
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SHIPPING ADDRESS ACCURACY
Customers are responsible for providing complete and accurate shipping
information at checkout, including apartment numbers, suite numbers, and
ZIP codes.
Cirkus Maximus LLC is not responsible for:
- Orders shipped to incorrect or incomplete addresses provided by the customer
- Packages marked "delivered" by the carrier but reported missing
- Delays caused by incorrect address information
If a package is returned to us due to an incorrect address or refusal of
delivery, the customer is responsible for the cost of reshipment.
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LOST, STOLEN, OR DELAYED PACKAGES
Cirkus Maximus LLC is not responsible for delays caused by carriers,
weather, natural disasters, or other circumstances beyond our control.
If your tracking shows the package was delivered but you cannot locate it:
1. Check with neighbors, building management, or other household members
2. Wait 48 hours, as carriers occasionally mark packages "delivered"
prior to actual delivery
3. Contact the carrier directly with your tracking number to open an
investigation
For packages confirmed lost in transit by the carrier, please contact us
at info@cirkus-maximus.com within 7 days of the expected delivery date.
We will work with you and the carrier to file a claim. Orders shipped
with Shopify Shipping include up to $100 of carrier insurance at no
additional cost.
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DAMAGED PACKAGES
If your order arrives damaged:
1. Take clear photos of the outer packaging AND the damaged contents
before disposing of any materials
2. Contact us at info@cirkus-maximus.com within 7 days of delivery
3. Include your order number, photos, and a brief description of the damage
Once received and reviewed, we will arrange for a replacement, store
credit, or refund based on product availability and your preference.
Please retain all original packaging until your claim is resolved.
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AGE & PROFESSIONAL VERIFICATION
By placing an order with Cirkus Maximus LLC, you confirm that:
- You are at least 18 years of age
- You are a licensed tattoo professional or a representative of a
licensed tattoo establishment
- The products will be used for their intended professional purpose
We reserve the right to request proof of professional status for any
order and to cancel and refund orders that do not meet these criteria.
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ORDER CANCELLATIONS & ADDRESS CHANGES
Cancellation or address change requests must be submitted within 2 hours
of placing your order by emailing info@cirkus-maximus.com with your order
number and the requested change.
Once an order has entered processing or shipping, we cannot guarantee
changes can be made.
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LOCAL PICKUP
In-store or local pickup is not currently offered. This option may become
available as the business expands. Updates will be posted here when
available.
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CONTACT
For any shipping-related questions or concerns:
📧 hello@cirkus-maximus.com
📞 (561) 591-5996
We respond to inquiries Monday–Friday, 9:00 AM – 5:00 PM EST.
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By placing an order with Cirkus Maximus LLC, you acknowledge that you
have read, understood, and agreed to this Shipping Policy.